Quality Assessment Project
In 2010, The State Council on Developmental Disabilities, in cooperation with The Department of Developmental Services and Human Services Research Institute (HSRI), joined 26 other states in conducting quality assessment interviews using the nationally recognized National Core Indicators (NCI) assessment tool.
The core indicators are standard measures used across states to assess the outcomes of services provided to individuals and families. Indicators address key areas of concern including employment, rights, service planning, community inclusion, choice, and health and safety.
The Council collects data across the state of California through face to face interviews with adult consumers, as well as through surveys mailed to families of children and adults with developmental disabilities.
The responses to these surveys help California identify essential changes necessary to improve the quality of the service delivery system at a statewide and local level.
Additional Resources:
- NCI: What to expect during an NCI interview (video)
- NCI: reports analyzing the collective responses from past data collection periods.
- NCI: reports for each Regional Center
SCDD is now accepting applications for Contracted Interviewers for the 2022-2023 In-Person Survey (IPS) cycle. Please be aware, while interviews can be conducted via video conference, Contracted Interviewers must also be able to conduct interviews face to face if preferred by the respondent (person being interviewed). Interview stipends range from $90.00 – $120.00 per completed survey. Surveys completed in a language other than English will be eligible for a Bilingual differential. If you are interested in knowing more about the responsibilities of a contracted interviewer or to apply, please click the button below.
Download Interviewer
Recruitment Flyer below:
Contact QA Project
Quality Assessment Coordinators
Regional Office | QA Coordinator | Telephone | Assigned Regional Centers | |
---|---|---|---|---|
North State Regional Office |
Mary Agnes Nolan | (530) 521-0067 | maryagnes.nolan@scdd.ca.gov | Far Northern North Bay Redwood Coast |
Bay Area Regional Office |
Ron Usac
|
(510) 286-0439 |
|
East Bay |
North Valley Regional Office |
George Lewis | (209) 473-6930 | george.lewis@scdd.ca.gov | Alta California Central Valley Valley Mountain |
Los Angeles Regional Office |
Lia Cervantes-Lerma Brianna Reynoso Jenny Villanueva |
(818) 548-3007 | Eastern Los Angeles Frank D. Lanterman Harbor North LA County San Gabriel/Pomona South Central LA Westside |
|
San Bernardino Regional Office |
Matoya Terrell | (714) 812-1067 | Matoya.Terrell@scdd.ca.gov | Inland Kern Tri-Counties |
Orange County Regional Office |
Vacant Angel Wiley |
(714) 558-4421 |
Golden Gate |
|
Headquarters SCDD |
Ruby Villanueva Project Manager |
(951) 489-8096 | ruby.villanueva@scdd.ca.gov | |
Headquarters SCDD |
Ken DaRosa Chief Deputy Director |
(916) 263-8114 | ken.darosa@scdd.ca.gov |