Quality Assessment Project

In 2010, The State Council on Developmental Disabilities, in cooperation with The Department of Developmental Services and Human Services Research Institute (HSRI), joined 26 other states in conducting quality assessment interviews using the nationally recognized National Core Indicators (NCI) assessment tool.

The core indicators are standard measures used across states to assess the outcomes of services provided to individuals and families. Indicators address key areas of concern including employment, rights, service planning, community inclusion, choice, and health and safety.

The Council collects data across the state of California through face to face interviews with adult consumers, as well as through surveys mailed to families of children and adults with developmental disabilties.

The responses to these surveys help California identify essential changes necessary to improve the quality of the service delivery system at a statewide and local level.

View 8 things the NCI told us in 2014-2015

View NCI reports analyzing the collective responses from past data collection periods. 

View NCI reports for each Regional Center

Additional Resources:

• NCI: What to expect during an NCI interview (video)
• National Core Indicators (NCI) Brochure
• Quality Assessment Presentation in Plain Language
• Frequently Asked Questions (FAQ)
• Using NCI data for Quality Improvement Initiatives