If you have a family member 18 years or older
and receiving at least one Regional Center funded service,
you have an opportunity to let California know how to improve services.

Paper Surveys are being mailed out to you from the
State Council on Developmental Disabilities  (SCDD)

Or you can immediately take the survey online by
entering your access code after clicking

Or scan QR code below to be directed to the survey (enter your access code)
Direct Entry QR Code

Your opinions will help improve services and supports in California.


 Quality Assessment Project

In 2010, The State Council on Developmental Disabilities, in cooperation with The Department of Developmental Services and Human Services Research Institute (HSRI), joined 26 other states in conducting quality assessment interviews using the nationally recognized National Core Indicators (NCI) assessment tool.

The core indicators are standard measures used across states to assess the outcomes of services provided to individuals and families. Indicators address key areas of concern including employment, rights, service planning, community inclusion, choice, and health and safety.

The Council collects data across the state of California through face to face interviews with adult consumers, as well as through surveys mailed to families of children and adults with developmental disabilties.

The responses to these surveys help California identify essential changes necessary to improve the quality of the service delivery system at a statewide and local level.

Additional Resources:

Notice:  Due to the Pandemic, we are assessing the process for In-Person Surveys (IPS). If you are interested in receiving automatic updates about the QA project, including any potential opportunity for contracted interviewers, please click on the link below to join the QA Project Mailing List.  

Contact QA Project

Quality Assessment Coordinators

Regional Office QA Coordinator Telephone Email Assigned Regional Centers
North Coast Office
505 S. State Street
Ukiah, CA 95482
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Deborah Kindley (707) 725-5929 deborah.kindley@scdd.ca.gov Far Northern
North Bay
Redwood Coast
Bay Area Office
1515 Clay Street, Suite 300
Oakland, CA 94612
» » Map

Ron Usac

Angel Wiley

(510) 286-0439



East Bay
Golden Gate
San Andres
North Valley Office
2529 March Lane, Suite 105
Stockton, CA 95207
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George Lewis (209) 473-6930 george.lewis@scdd.ca.gov Alta California
Central Valley
Valley Mountain
Los Angeles Office
411 N. Central Ave., Suite 620
Glendale, CA 91203
» » Map

Jonathan Arevalo-Parrish

Brianna Reynoso

Jenny Villanueva

(818) 543-4631




Eastern Los Angeles
Frank D. Lanterman
North LA County
San Gabriel/Pomona
South Central LA
Orange County Office
2000 E. Fourth Street, Suite 115
Santa Ana, CA 92705
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Carol Nakamura-Robinson  (909) 890-1439 ruby.villanueva@scdd.ca.gov Inland
San Diego Imperial Office
8880 Rio Sand Diego Dr., Suite 250
Sand Diego, CA 92108
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Nancy Dow (619) 688-4233 nancy.dow@scdd.ca.gov Orange County
San Diego
Headquarters SCDD
3831 North Freeway Blvd., Suite 125
Sacramento, CA 95834
» » Map
Ruby Villanueva
Project Manager
(951) 489-8096 ruby.villanueva@scdd.ca.gov  
Headquarters SCDD
3831 North Freeway Blvd., Suite 125
Sacramento, CA 95834
» » Map
Douglas Sale
Deputy Director
(916) 263-8114 Douglas.Sale@scdd.ca.gov