Quality Assessment Project
In 2010, The State Council on Developmental Disabilities, in cooperation with The Department of Developmental Services and Human Services Research Institute (HSRI), joined 26 other states in conducting quality assessment interviews using the nationally recognized National Core Indicators (NCI) assessment tool.
The core indicators are standard measures used across states to assess the outcomes of services provided to individuals and families. Indicators address key areas of concern including employment, rights, service planning, community inclusion, choice, and health and safety.
The Council collects data across the state of California through face to face interviews with adult consumers, as well as through surveys mailed to families of children and adults with developmental disabilties.
The responses to these surveys help California identify essential changes necessary to improve the quality of the service delivery system at a statewide and local level.
View NCI reports analyzing the collective responses from past data collection periods.
View NCI reports for each Regional Center
Additional Resources:
- NCI: What to expect during an NCI interview (video)
- National Core Indicators (NCI) Brochure
- Quality Assessment Presentation in Plain Language
- Frequently Asked Questions (FAQ)
- Using NCI data for Quality Improvement Initiatives
Hiring Contracted Interviewers for the Quality Assessment Project
EARN EXTRA INCOME
Recruiting qualified interviewers to interview adults with Intellectual/Developmental Disabilities (I/DD) about the services they receive.
We need interviewers throughout the State of California for short-term contracted positions
Experience working with people with I/DD preferred
Must own wireless mobile device with dedicated secure internet connection in order to enter survey
responses online
Earn $110.00 per interview
Family Members, Self-Advocates and people who are bilingual encouraged to apply.
Bilingual pay differential available
Any problems with link below, email qaproject@scdd.ca.gov
Quality Assessment Coordinators
| Regional Office | QA Coordinator | Telephone | Assigned Regional Centers | |
|---|---|---|---|---|
| North Coast Office 505 S. State Street Ukiah, CA 95482 » » Map |
Deborah Kindley | (707) 725-5929 | deborah.kindley@scdd.ca.gov | Alta Far Northern North Bay Redwood Coast |
| Bay Area Office 1515 Clay Street, Suite 300 Oakland, CA 94612 » » Map |
Ron Usac
Angel Wiley |
(510) 286-0439 | ron.usac@scdd.ca.gov | East Bay Golden Gate San Andres |
| North Valley Office 2529 March Lane, Suite 105 Stockton, CA 95207 » » Map |
George Lewis | (209) 473-6930 | george.lewis@scdd.ca.gov | Central Valley Kern Valley Mountain |
| Los Angeles Office 411 N. Central Ave., Suite 620 Glendale, CA 91203 » » Map |
Melody Goodman
Thomas Hamlett Jenny Villanueva |
(818) 543-4631 | melody.goodman@scdd.ca.gov | Eastern Los Angeles Frank D. Lanterman Harbor North LA County San Gabriel/Pomona South Central LA Westside |
| Orange County Office 2000 E. Fourth Street, Suite 115 Santa Ana, CA 92705 » » Map |
Vacant, contact Ruby Villanueva with any questions |
(951) 489-8096 | ruby.villanueva@scdd.ca.gov | Inland Tri-Counties |
| San Diego Imperial Office 8880 Rio Sand Diego Dr., Suite 250 Sand Diego, CA 92108 » » Map |
Nancy Dow | (619) 688-4233 | nancy.dow@scdd.ca.gov | Orange County San Diego |
| Headquarters SCDD 1507 21st St., Suite 210 Sacramento, CA 95814 » » Map |
Ruby Villanueva Project Manager |
(951) 489-8096 | ruby.villanueva@scdd.ca.gov | |
| Headquarters SCDD 1507 21st St., Suite 210 Sacramento, CA 95814 » » Map |
Douglas Sale Deputy Director |
(916) 322-5535 | Douglas.Sale@scdd.ca.gov |